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New CQC Support Packages Available

Bronze Service

Immediate response to CQC Requirements, Enforcement Activity or Suspension of Contract by a Local Authority or Health Authority.

Attending the service and providing Action Plans and immediate recommendations/procedures to ensure that the five areas of standards of care are met:

  •  Standards of treating people with respect and involving them in their care      
  • Standards of providing care, treatment & support which meets people's needs         
  • Standards of caring for people safely & protecting them from harm                  
  • Standards of staffing                       
  • Standards of management

Up to 8 hours activity in total.

Telephone support whilst action plans are considered by CQC.

(Attendance at meetings with Commissioners, Safeguarding Panels and with CQC will be invoiced separately at a minimum rate of £250.00 (half-day rate).

COST: DCT Members: £625.00, Non-Members: £750.00

To register your interest Contact Us or Buy Online

 


Silver Service

Attending the service and undertaking a full quality audit of:

  • Standards of providing care, treatment & support which meets people's needs.
  • Standards of Caring for people safely and protecting them from harm

Providing Action Plans and a written report in line with CQC Outcome 16 –‘Essential Standards of Quality & Safety’.

Up to 24 hours activity in total including the provision of feedback and a comprehensive report to the Registered Care Manager and the Responsible Person.

Telephone support for up to one month.

Ongoing online Self-Assessment service available by arrangement and monthly fee.

COST: DCT Members: £1560.00, Non-Members: £1820.00

To register your interest Contact Us or Buy Online

 


Gold Service

Attending the service and undertaking a full quality audit of all standards to include attendance at a night shift where relevant and all shift handovers. 

  • Standards of treating people with respect and involving them in their care                
  •  Standards of providing care, treatment & support which meets people's needs         
  • Standards of caring for people safely & protecting them from harm                  
  • Standards of staffing                       
  • Standards of management

The Gold Package is designed to provide a full and comprehensive audit of all provision of care.

All audits are undertaken our audit tools, including Care Planning, Recording and the Safe Handling and Administration of Medication.

Our Audit System has been tried and tested in auditing the registered services provided by a number of local authorities and independent and voluntary sector providers. 

The Gold Service fully meets the Quality Assurance requirements of CQC Outcome 16 - ‘Essential Standards of Quality & Safety’.

Up to 40 hours activity in total including the provision of feedback and a comprehensive report to the Registered Care Manager and the Responsible Person.

Telephone support for up to three months whilst action plans are being implemented.

On-going online Self-Assessment service available by arrangement and monthly fee.

COST: DCT Members: £2400.00, Non-Members: £2800.00

To register your interest Contact Us or Buy Online

Useful documents to download

Essential Standard of quality and safety
http://www.cqc.org.uk/sites/default/files/media/documents/gac_-_dec_2011_update.pdf

Judgement Framework
http://www.cqc.org.uk/sites/default/files/media/documents/20120321_final_judgement_framework_for_publication.pdf  

New rules for checking health and adult social care services
http://www.cqc.org.uk/sites/default/files/media/documents/guidance_about_compliance_easy_to_read.pdf